Self Storage Tenant Protection

Onyx Self Storage Tenant Protection
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Protect Your Stored Items

Onyx Self Storage offers a simple tenant protection program through SafeLease. It’s affordable, covers a variety of risks, and requires little paperwork. Enroll quickly and keep your belongings safe.

File a Claim Download Brochure
Onyx Tenant Protection Plan

Coverage Highlights

Our tenant protection plan, provided by SafeLease, guards against these risks:

Burglary Icon

Burglary

Must show forced entry and provide a police report.

Building Collapse Icon

Building Collapse

Includes weight of snow/ice or windstorm damage.

Vehicle Boat Trailer Icon

Vehicle/Boat/Trailer Damage

Covers stored or parked units within your space.

Fire Icon

Fire

Protects against fire or smoke-related losses.

Water Damage Icon

Water Damage & Mold

Excludes flood or surface water damage.

Rodent & Vermin Icon

Rodent & Vermin

Limited coverage for infestations.

Vandalism Icon

Vandalism

Includes malicious damage to your stored property.

*See plan documents for full terms, limits, and conditions.

Items Not Protected

Avoid storing these goods— they’re not covered under the plan:

  • Cash, checks, or other negotiable instruments
  • Animals, birds, fish, or perishable goods
  • Firearms, ammunition, or explosives
  • Furs, fine jewelry, and precious metals
  • Contraband or illicit property
  • Important documents, data, or media

*Refer to plan exclusions for more details.

Storing Tips

Prevent surprises by following these best practices:

Inventory Icon

Document & Photograph

Keep an updated inventory of everything you store.

Cover Icon

Cover Your Items

Use drop cloths or plastic covers to shield items from dust or leaks.

Elevate Icon

Elevate Boxes

Use pallets or 2x4s to keep your property off the floor.

Lock Icon

Use a Disk Lock

A cylinder or disk padlock reduces the risk of forced entry.

Electronics Icon

Store Electronics Securely

Place valuable electronics toward the back of the unit.

High-Risk Items Icon

Exclude High-Risk Items

Don’t store goods that aren’t covered by the plan.

How to File a Claim

Once you notice damage or theft, follow these steps:

Take Photos

Clear images speed up claim processing.

Prevent Further Damage

Move or cover items so they remain safe.

Keep Lock & Damaged Property

We’ll need these for investigation.

Contact Police if Necessary

File a report for break-ins or vandalism.

Provide Proof of Value

Gather receipts or other evidence of loss.

Submit Online

Start your claim at safelease.com/claims.

While Onyx Self Storage may require some form of tenant protection, participation is optional. This plan may overlap with a homeowners or renters policy. Coverage is month-to-month and can be canceled any time.

This information is not legal advice. The liability of Onyx Self Storage is limited to the terms and conditions of the SafeLease plan.

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